How do I contact Customer Service?  How do I contact American Paper & Twine?

Send an email to ecomhelp@aptcommerce.com, and we do our best to reply within 1 business day.  For more immediate concerns, you may want to call Customer Service directly.

Contact information is maintained on our corporate site, and is accessed by clicking the "Contact Us" link (found in the footer of every page.  Simply click on the link and the "Contact Us" page from our corporate web site will pop up in a new window.

Enter your contact information and a brief message and our Customer Service department will get back to you with an answer.

If you prefer to call us directly, scroll down to the bottom of the page to access address and phone numbers for all our branches.

Can't find the help you need?  Email other questions to us at ecomhelp@aptcommerce.com