| | About American Paper & Twine |
 | | Login Help |
| | Key Benefits of ShopAPT.com |
| | Whats New in ShopAPT.com? |
| | Advanced Purchasing Management Tools |
| | Launching ShopAPT Classic |
| | Sign Up to use ShopAPT.com |
 |  | Quick Start Guide |
 | | | Login |
| | | Select a ShipTo (if available) |
| | | Finding Items - Quick Ref |
| | | Add Items to your Shopping Cart |
| | | Proceed to Checkout |
|  | | Submit the Order |
| | Building an Order |
| | | About the Shopping Cart |
|  | | Adding Items to a Shopping Cart |
| | | | Add Items from a Shopping List |
| | | | Quick Add - for Single Line Items |
| | | | Order Pad - for Multiple Items |
| | | | Add Items from a Search |
| | | | Search Types |
| | | | Search Tips |
| | | | Cartridge Finder Tool |
| | | Make Changes to a Cart |
| | | | Viewing the Contents of Current Shopping Cart |
| | | | Making Changes to Shopping Cart |
| | | | Deleting a Shopping Cart |
| | | Saving and Retrieving Carts |
| | | Saving a Shopping Cart |
| | | Retrieving a Saved Shopping Cart |
| | | Missing a Shopping Cart? |
| | Finding Items |
| | | Search Types |
| | | Search Tips |
| | | Using ItemInfo.com Cartridge Search |
| | Working with Shopping Lists |
| | | Creating a Shopping List |
| | | Viewing Shopping Lists |
| | | Sharing a Shopping List |
| | | Locked Shopping Lists |
| | Checkout |
| | | Checking Out (part one - ready to checkout) |
| | | Checking Out (part two - the Checkout screen) |
| | | Submit Order |
| | Billing and Shipping Info |
| | | Adding Ship-To locations |
| | | Changing Shipping Addresses |
| | | Changing ShipTo Location for an Order |
| | | Missing Shiptos |
| | My ShopAPT Profile |
| | | Username |
| | | Password and Security Question |
| | FAQ List |
| | | Whats New in ShopAPT.com? |
| | | Are all of your products online? |
| | | Can I get a printed catalog? |
| | | How do I contact American Paper & Twine? |
| | | What is ShopAPT Classic? |
| | | Billing and Shipping Questions |
| | | | Can I pay by credit card? |
| | | | Can you store my credit card information for future orders? |
| | | | Is my credit card transaction secure? |
| | | | Can I pay an old invoice on ShopAPT? |
| | | | How do I change my shipping address(es)? |
| | | | How do I change my billing address? |
| | | | How do I change my billing information? |
| | | | How do I add, change, or delete a Ship-To location? |
| | | Login and ShopAPT Profile Questions |
| | | | What if I forgot my password? |
| | | | What is the Security Question? |
| | | | How do I change my password and/or security question? |
| | | | Why is my account locked? |
| | | | Can I change my username? |
| | | | How do I change my email address? |
| | | | It says my account is unregistered when I try to log in. |
| | | | Ive put in my username and password, but I keep getting sent back to the login page. |
| | | Item and Search Questions |
| | | | How do I search for items in ShopAPT? |
| | | | Can I order a Special Order Item online? |
| | | | I need help finding an item. |
| | | | How do I return something? |
| | | | I get an Invalid Item Number message but Im using the printed catalog. |
| | | | I get an Invalid Item Number message but Im looking at a quote or previous invoice. |
| | | | How do I know what ink or toner cartridge to order? |
| | | | Why is the price on my quote different than my price online? |
| | | | Why cant I find the items I was quoted? |
| | | | What numbers can be used for an item? |
| | | | Where do I find the Product Number (SKU)? |
| | | | Can I use my companys item numbers? |
| | | | Where can I get MSDS information? |
| | | | How do I browse the catalog online? |
| | | | How do I use the Advanced Search Page? |
| | | | Are all of your products in the printed catalog? |
| | | Site Usage and How To Questions |
| | | How do I add an item to an existing Shopping List? |
| | | Can I still use the old ShopAPT? |
| | | What if I need to make a change after Ive submitted an order? |
| | | Can I save my shopping cart and add to it later? |
| | | Where is the shopping cart I was working on? |
| | | How do I retrieve a saved shopping cart? |
| | | How do I know whats in my shopping cart? |
| | | How do I use a shopping list? |
| | | Why dont I see all of my shipping locations (Ship-To locations)? |
| | | Why didnt I get an email confirmation? |
| | | Why cant I change or delete a shopping list? |
| | | Can I check stock or availability of an item? |
| | | How do I create a Shopping List? |
| | | Can I change Ship-Tos after Ive started an order? |
| | | Can I change the order of my Shopping List? |
| | | How do I make changes to my Shopping Cart? |
| | | Can I cancel an order after I click checkout? |
| | | What is BudgetWatch? |
| | | Can I check on my backorder online? |
| | | Why do I keep getting error messages? |
| | Contact Customer Service |